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What If I Forgot My Password and Cannot Log Into My xtopup Account?

1.Click on "Forget password" on the Sign in page; 2.On the Verify your email page, enter your registered email and click the “Send” button to receive a Verification code; 3.Enter the 6-digit verification code sent to your email by xtopup; 4.Enter your new password and click the “Reset” button to reset your password. You can now log in with the new password.

Why Is My xtopup Account Showing as "Disabled"?

Detail

1.Using a disposable email address during the registration process; 2.Offer remote and personal benefits to other xtopup users; 3.Violating Terms of Service; 4.Your orders are suspected of being illegal or non-compliant. If you have any questions about your disabled account, you can contact us by sending an email to [email protected].

Why Haven't I Received an Email Sent from xtopup?

Detail

1.The email might have been intercepted by a spam filter. Check the "Spam" folder in your email to see if the email from xtopup has been received there. How to whitelist an email in Gmail: Click the settings button and select "Settings" from the dropdown menu; Navigate to the tab labeled "Filters and Blocked Addresses" to access information about existing filters; Choose to "Create a new filter" and enter the email or domain you wish to whitelist: "@lxtopup.com". 2.Email delay: Emails may be delayed due to network issues, server overload, or other technical problems. Please check again later.

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